Honesty by Ben Horowitz

​How is it possible that everybody believes that they are honest yet has a difficult time identifying anyone else with the same characteristics? Are we all so dishonest that we are lying to ourselves?

If I trust you completely, then I require no explanation or communication of your actions whatsoever, because I know that whatever you are doing is in my best interests. On the other hand, if I don’t trust you at all, then no amount of talking, explaining or reasoning will have any effect on me, because I do not trust that you are telling me the truth.

From https://a16z.com/2017/07/27/how-to-tell-the-truth/

Communication is oxygen

Love this quote

​I will never stop learning. I won’t just work on things that are assigned to me. I know there’s no such thing as a status quo. I will build our business sustainably through passionate and loyal customers. I will never pass up an opportunity to help out a colleague, and I’ll remember the days before I knew everything. I am more motivated by impact than money, and I know that Open Source is one of the most powerful ideas of our generation. I will communicate as much as possible, because it’s the oxygen of a distributed company. I am in a marathon, not a sprint, and no matter how far away the goal is, the only way to get there is by putting one foot in front of another every day. Given time, there is no problem that’s insurmountable.

Source https://watirmelon.blog/2016/07/22/how-we-communicate-at-automattic/

Difficult decisions

1. Think in Years, Not Days

Thee most successful people, Banfield found, “are intensely future-oriented. They think about the future most of the time,” rather than thinking only of the next few hours or even minutes

2. Understand the Effects of Decision Fatigue

3. Cut down on the number of decisions you have to make each day

4. Consider the Opposite

5. Stay away from the ‘What if’ game

The bottom line of decision making involves determining which potential decision will offer the best possible outcome based on what we know now.

Good decisions don’t ensure success but bad ones almost always ensure failure.

From https://zapier.com/blog/difficult-decisions/

Practice being your future self

​A question I hear a lot is: What about all the things I actually need to get done? Don’t I need to get through my cluttered email box, my pressing conversations, my project plans in order to create space to focus on my future self?

Nope.

That’s a trick your busy self plays on you to keep you away from the scary stuff you’re not yet good at and that isn’t yet productive. Sometimes you need to be irresponsible with your current challenges in order to make real progress on your future self.

From https://hbr.org/2016/03/you-need-to-practice-being-your-future-self

Improving remote camaraderie with social team chat channel

After reading http://blog.rescuetime.com/2014/05/14/a-little-hack-that-made-our-remote-team-not-feel-so-remote-anymore/ a great idea came to my mind.

Create separate group (team) chat channel just for “social” purpose where the team members shared stories would flow in. For example new blog post, Facebook, Instagram or Twitter post, Foursquare check-in, etc. Every team member would provide his own shared stories via the services APIs. All stuff would be mainly automated.

I would like to know an automated solution for the scenario of leaving and coming home. Maybe the AFK set by the chat app is the ideal (privacy concerned) solution 🙂

Know your customers job to be done

​After decades of watching great companies fail, we’ve come to the conclusion that the focus on correlation—and on knowing more and more about customers—is taking firms in the wrong direction. What they really need to home in on is the progress that the customer is trying to make in a given circumstance—what the customer hopes to accomplish. This is what we’ve come to call the job to be done.

When we buy a product, we essentially “hire” it to help us do a job. If it does the job well, the next time we’re confronted with the same job, we tend to hire that product again. And if it does a crummy job, we “fire” it and look for an alternative.

Identifying Jobs to Be Done

  1. Do you have a job that needs to be done?
  2. Where do you see nonconsumption?
  3. What work-arounds have people invented?
  4. What tasks do people want to avoid?
  5. What surprising uses have customers invented for existing products?

Successful innovations help consumers to solve problems—to make the progress they need to, while addressing any anxieties or inertia that might be holding them back.

Bob has a theory that customers always experience conflict when considering a new purchase—what he calls “the struggling moment.” There are pressures pushing them to act―to solve a problem by “hiring” a solution—and forces like inertia, fear of change, and anxiety holding them back.

From https://hbr.org/2016/09/know-your-customers-jobs-to-be-done

It’s not about the free food: how to develop a healthy corporate culture — Luca Sartoni

If you want a healthy company culture, lead by example. Every action you take as a founder, more than just words, sets the tone and makes a difference.

via It’s not about the free food: how to develop a healthy corporate culture — Luca Sartoni